Terms & Conditions

SALES - All prices are subject to these terms and conditions and no other shall apply

PRICES - Goods will be invoiced at the price ruling at time of despatch

MINIMUM ORDER - Minimum order of £100 or £7.50 small order charge will be applied

VAT - All prices quoted exclude VAT, which is chargeable at the prevailing rate at the time of placing your order, currently 20%. Some products can be supplied free of VAT; under certain circumstances, for further information please contact our sales office.

DELIVERY - Delivery dates cannot be guaranteed and Qualcare shall not be liable for any delay in delivery or any consequence thereof

CLAIMS - Claims for non or short delivery must be made, in writing, within 48 hours of delivery. Claims for goods delivered in a damaged condition MUST be made at the time of delivery and notified to the sales office immediately.
Goods correctly supplied will only be accepted for return, for credit, if they are a stock item and in a resalable condition. A re-stocking charge of 15% of the value of the goods will apply. Special orders are non returnable - Items ordered that are "made to order" can only be returned if they are faulty or damaged.

PROPERTY & RISK - All goods supplied shall remain the property of Qualcare Medical Supplies Limited until payment has been made in full. The risk of goods supplied will be passed to the customer upon delivery.

PAYMENT TERMS - Accounts are strictly nett and are due for payment end of month following date of invoice. Please make all payments payable to Qualcare Medical Supplies Limited.